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New CB Member
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Last Login: Today @ 9:59:58 PM
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I found a nice set at Spence diamond in Toronto. I'm wondering if anyone had any experience with them. How was the service? Did the rings come out the way you wanted? Did it take long?
A beautiful outdoor military handfasting 6 June 2009
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Master Planner
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I am anti-Spence. They screwed up multiple times with my e-ring and when I submitted a complaint to their Head Office, no one responded.
I bought my w-ring and DH's ring elsewhere.And Spence is overpriced! Sorry to be so negative.
Live. Love. Laugh. 10.27.07
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Loving Planning!
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Last Login: Today @ 10:24:40 PM
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I have a great jeweler... Give me a shout and I'll get you the info... he's the one that did my e-ring and w-rings.
~~~~~~~~~*~~~~~~~~~
Stephanie & Mike
Engaged: Sept. 29, 2006
Betrothed: July 22, 2007
Married: Aug. 17, 2008
You are the ink to my paper what my pen is to my pad
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New CB Member
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Last Login: Today @ 1:27:41 AM
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| I really really really wanted to get my ring at spence. for years i decided that when I was to get engaged me and my FH would go there and look. and we did. 3 or 4 times. Everyone was really nice, and their diamonds look beautiful. I loved the store and how it looked and all that. They had HUNDREDS of rings and we went over them countless times trying to find the one that was me... all to no avail. I could not find a single ring I loved. I found one I like, it would do, but i did not love it. they were all to modern and predictable for me. or just ugly and outdated. I eventually found my dream ring, a hearts on fire one that cost way more than we could afford so we ended up with an estate ring. its very pretty. and i do love it, and no one else has one like it for sure. FH keeps saying one day (when I am making all the money) he will go buy the Hearts on Fire for me..... but i digress. So i dont have much feed back for Spence itself except that I wish I could have bought my ring there and will probably return there some other time to get other jewelry. their prices are not the cheapest in town but I am willing to pay it for percieved quality. with a show room like that they have my vote!
Long term engagment = Long term stress!!!!!
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Beginner Planner
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| My MOH went into Spence with her man. They looked around and found something that she liked. According to the tag to have it made to the exact specifications on the tag - it was within their budget. Her man went into the office with the sales person to discuss the ring (they would not let her join them) When her man came back out he told her that they had tried to "up sell" him. Telling him that he needed to buy bigger then what she had selected. The final number that the sales person came up with was much out of their budget. I would suggest going to get an exact idea as to what you want but as I recall yoiu mentioned already having found a set you liked. I have had no personal no experience with them.
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New CB Member
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Last Login: 5/9/2008 10:59:04 AM
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| My dad an stepmother went there a couple of years ago and they found the salespeople were very rude telling her that she didnt want the type of ring she wanted and were pushing rings on her that she didn't want. they ended up going to a jeweller that we know through my FFIL and they got the exact ring she wanted with great diamonds for a better price and she loves the ring that the people at spence told her she didnt want and wouldnt like!
Kathleen & Chris July 19, 2008 The Day I Marry My Best Friend
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Planning Addict
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Hey there. I think I am one of few who had a very good experience with Spence. FH got my e-ring there, he went in, picked what he wanted, and they didn't try to upsell him or anything. The guy was very nice, knowledgeable and helpful. I love my e-ring and went back there to get my w-ring too. No problems with either so far...have yet to take my e-ring to get sized though...can't bring myself to part with it for a week.
I have heard that they're overpriced, but FH got what he wanted for the price he wanted to pay, so...it worked for us.
PS...this was the Mississauga location.
Met September 2002 Started dating January 20th, 2004 Engaged December 24th, 2007 Tying the knot August 23rd, 2008!!!
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New CB Member
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| We went to the Spence at 400 and 7. We had a great experience. We told the lady our budget and she found a wonderful diamond that was in our budget. My ring is stunning! They never tried to upsell us, they were very accomodating, and super nice and friendly! Their prices were good, especially for the quality of diamond that we got. Compared to larger stores like Peoples, Mappins, etc. Spence's prices, quality, rings, service, etc we far better then anywhere else!
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