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| I had a fabulous experience with spence picking out my wedding band, their prices are a little high, however their stuff is excellent quality and many unique styles. I had and am still having awful time with the store i bought my e-ring with.. just last week, 5 months after i got it, the diamond cracked!! and this is after they told me i scratched it 2 days after i got it because there was a noticable inclusion on the surface of the princess cut diamond, so i went back to ask them about it and they said i must have scratched it... ya but anyways i am so thouroughly impressed that my diamond has now cracked that i can't possibly vent anymore. So i would reccommend spence x1000 and NEVER EVER use paris jewellers...did i mention that i called and cried to some lady at head office who promised to call me the next day and never did since she lost my phone number???... so ya...
~*~ bought our first house, going on our first vacation, can't wait for the first day of our marriage~*~
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janjan (5/9/2008) On of my friend got his e-ring at Spence and I thought I'd share his experience because I found it kind of weird.
He picked a diamond that he wanted and then decided on the settings. But the sales person told him that the setting he picked "doesn't fit" the diamond so he has to buy a bigger diamond to fit the setting. (that just sounds weird to me.) So my friend decided to pick a bigger diamond but because of his budget, he had to sacrifice the quality (I-colour and SI1 clarity). He still ended up paying more than what he had originally picked.
Yea it seems their settings are made for certian sized diamonds. try to stick a large diamond in a small band and they wont do it because of breaking, try to stick a small one in a larger band and it would be too loose or look funny. Some times though they have the same setting style in a couple different sizes. it changes the look a bit though.
Long term engagment = Long term stress!!!!!
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| My FH had a great experience at Spence Diamonds! He said that the sales people were nice and very helpful. I LOVE my ring!! we'll be going back to get the matching wedding band soon! He went to the scarborough location I believe. If you found a set you love - I'd say go to spence!
I will marry my sweetie on August 1, 2009
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Hi,
I'll share my experience about the Mississauga location, only because I think if you do want to deal with Spence you have to make sure you are VERY specific.
Altho my finished e-ring from Spence is fantastic, getting to that point was everything but.
When we picked the setting we liked, we were told that although they were showing it with round cut .5 carat, it would be no problem to have it made with a 1.0 carat princess cut which was the stone that we had already purchased. Were they ever wrong, the ring came back looking awful. It took them three tries, and eventually they admitted they should never have sold us that setting. We had to pick a whole new setting. When we got back the ring in the new setting, the wedding band that was supposed to fit into it did not fit.
Very frustrating as I was without a ring for 2.5 months.
On a side note, my dh also purchased a pair of earrings from them and they have had to be replaced twice as the clasp keeps breaking!
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kittybeans (5/10/2008)
janjan (5/9/2008) On of my friend got his e-ring at Spence and I thought I'd share his experience because I found it kind of weird.
He picked a diamond that he wanted and then decided on the settings. But the sales person told him that the setting he picked "doesn't fit" the diamond so he has to buy a bigger diamond to fit the setting. (that just sounds weird to me.) So my friend decided to pick a bigger diamond but because of his budget, he had to sacrifice the quality (I-colour and SI1 clarity). He still ended up paying more than what he had originally picked.
Yea it seems their settings are made for certian sized diamonds. try to stick a large diamond in a small band and they wont do it because of breaking, try to stick a small one in a larger band and it would be too loose or look funny. Some times though they have the same setting style in a couple different sizes. it changes the look a bit though. Oh I thought the same settings come in different sizes to fit different sized diamonds. Thanks for the info Maybe I should do more diamond shopping.
****************************************************
Janice + Allan on July 25, 2009
Documenting my wedding planning highs and lows at my blog.
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| I also had a pretty good experience with spence when we ordered my engagement ring it came in on time and live etc. However, when we went to order my wedding band it was a different story. They sales people pretty much ignored us and it took them forever to service us which made me pretty mad. But i got over it because I just figured they were busy since it was a Saturday. So we ordered my ring which had to match my e-ring because of the design of it (ill post a pic) and picked one out for FH. A week and a half later they called to say it was ready so i went in to pick it up and they had ordered me the wrong ring!!! I was not a happy camper.. it wasn't a big deal since my wedding isn't until August... but the lady at the desk made it feel like it was my fault.... even though there is only one band to match.. it was no big deal they just sent it away and ordered the new one.... I just think their service could improve a little... but the ring is pretty. 
"If You're Asking If I Love You This Much... Baby I DO..." ~* August 16th 2008 *~
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Thank you everyone for this food for thought!
A beautiful outdoor military handfasting 6 June 2009
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