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Group: Forum Members
Last Login: 5/28/2006 4:42:56 PM
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| I would complain as well. First, it's not her place to judge what customers/clients are doing. Second, I'd like to see what she would do with the legion of silver platters and crystal serving dishes she would receive otherwise....
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Planning Guru
Group: Forum Members
Last Login: 10/14/2008 12:32:36 PM
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EastWest (4/9/2006)
Today my FH and I went to do complete our gift registry. As we were leaving, we realized the towels we wanted were on sale...so we decided to pick them up ourselves. My FH went upstairs to meet my sister who was in the mall waiting for us and I decided to check out. Anyways, a guy (sales associate) was there from the week before and he asked how we were doing etc. (really nice), I told him we were finally done...but I wanted to get a head start and buy some of my stuff myself since it was on sale (50% off Ralph Lauren towels, which were originally $45 each!), there was another sales associate there with him and she acted like the biggest #$@# in the world...in front of me she said "I don't understand people these days...you get married and you expect gifts and to make things worse YOU tell people what to buy you....what is this world coming too"...I couldn't believe it! Here I am in the "Gift Registry Department" and there's this idiot!...I immediately said to her..."Why the hell do you work here then if this is your opinion?" and I walked away. I was fuming...my guess I should have said something...and come to think about it...my guess is I will say something...the only problem is I didn't get her name...but I think I may be able to describe her... Do you think I'm reading too much into this?? OK, she is entitled to her opinion ... but she should not be voicing her opinion at work, when she specifically works in the gift registry section. Call the store manager, explain when and what time you were there approximately and describe her as much as you can. Report her. She was unprofessional with you. First of all, she had no business butting her nose into your conversation with the salesperson who was already assisting you. Secondly, she should have kept her mouth shut because she is now going to cost the Bay alot of business with you pulling all your registry items and registering elsewhere. Tell the manager that her comments were extremely rude and hurtful and that you were upset all night long (for days even) . I bet you get something nice out of it from your registry. Recommend to the manager that this person be taken out of gift registry since she has such a horrible opinion of couples getting married and how they use a gift registry. It is obviously not the department for her. Guaranteed she will get a warning ... unless there are other complaints about her .. they might just fire her! good luck and let us know what happens!!!
MrsMtobe
~Live and let live ~
Mod Squad Moderator
The heart of a mother is a deep abyss at the bottom of which you will always find forgiveness.
Making the decision to have a child-it's momentous. It is to decide forever to have your heart go walking around outside your body.
The mother's heart is the child's schoolroom.
To understand a mother's love, bear your own children.
Mother is the name for God on the lips& in the hearts of little children.
A mother is the truest friend we have, when trials, heavy and sudden, fall upon us; when adversity takes the place of prosperity; when friends who rejoice with us in our sunshine, desert us when troubles thicken around us, still will she cling to us, and endeavor by her kind precepts and counsels to dissipate the clouds of darkness, and cause peace to return to our hearts.
 Mrs. M and loving it!!!
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Group: Forum Members
Last Login: 9/27/2007 8:30:23 AM
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| okay, with you not knowing her name, it might be hard to just describe her to head office... do you know how many employees are employed with HBC??? So this is what I would do... I would go back to The Bay and try and track down the salesperson that was assisting you in the first place (the nice man). This is easy, if you bought anything that day his employee number might be on the receipt. Then once you track this man down (you could do it over the phone too, time permitting of course!) ask him who that lady was that spoke so rude to you. He should know since they prolly work together most of the time. He could be a witness as well. I am sure he heard what she said! Then immediately go to the manager on site, get head offices number, the managers name and extension number (they all have departments that they look after) Call head office, make a formal complaint... tell them that you were extremely upset over that comment and if matters are not sorted out with that employee that you will take your registry somewhere else. While they might not fire her over this, she will most likely get a warning and warnings are not good! But you most likely will get something free outta it since they will want your business and all the business that is going to be coming from your other purchases from the gift registry. That is what I would do... but if you are that p-off, then do it. Complain!!!
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Group: Forum Members
Last Login: 6/28/2008 11:03:10 AM
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OY! Maybe she was having a really bad day?  She really shouldn't have voiced such an opinion in front of a customer at work!Personally, I wouldn't go out of my way to complain, and I certainly wouldn't try to get her fired. Sometimes very nice people have really bad days, and make really stupid mistakes. If she truly deserves it, don't worry - she'll get hers.
Mrs. AlanaBanana Alana & Erik ...the perfect pair! December 30th, 2006
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Group: Forum Members
Last Login: Yesterday @ 8:03:20 AM
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she was incredibly rude.. she's prolly just jealous because you're getting married... and bitter
Jules 
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